Score from 262 reviews
- Shanzu, 00100 Mombasa,
Kenya - 
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Highlights
Private, monitored parking area
Prime beachfront location
Non-smoking rooms available- Stylish bar and lounge
Airport shuttle service
Comfortable family rooms
Private, monitored parking areaPrime beachfront locationNon-smoking rooms availableStylish bar and loungeAirport shuttle serviceComfortable family roomsAll of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room is equipped with a TV, minibar and private bathroom.
Serena Hotel contains a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the garden terrace.
A variety of outdoor activities are available including volleyball, pedalos, windsurfing and yachting. After an active day, guests can relax with a massage in the Maisha Spa and Health Club.
Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organise an airport shuttle to Moi Airport 18 km away.
Please inform in advance of your expected arrival time. At Serena Beach Resort & Spa, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Serena Beach Resort & Spa, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Serena Beach Resort & Spa, all special requests are subject to availability and may incur additional charges.
At Serena Beach Resort & Spa, payment by bank transfer prior to arrival is mandatory. After booking at Serena Beach Resort & Spa, the property will contact you with further instructions.
Deluxe Twin Garden View Room Description, photos, price, amenities
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- baby cot/crib,
- wardrobe/closet,
- bedside socket,
- waste bin,
- clothes rack,
- work desk,
- safe deposit box,
- air conditioning,
- mosquito net,
- pool towels (in room)
- complimentary toiletries,
- shampoo,
- bathrobe,
- toilet paper,
- bathtub,
- shower,
- body soap,
- conditioner,
- slippers,
- hairdryer,
- shower cap,
- bathtub or shower,
- private bathroom,
- toilet
- telephone,
- satellite tv channels,
- television (tv),
- flat-screen tv
- tea and coffee making facilities,
- bottled water,
- electric kettle
- bed linen,
- wake-up service,
- towels
- view,
- balcony,
- garden view,
- terrace
- walk-in shower (no step),
- upper floors accessible by stairs only (to room)
- board games/puzzles (in room)
- carbon monoxide detector,
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit is furnished with 2 beds.
Room size:
Deluxe Twin Garden View Room - 20 m2
Bedroom 1 – Single bed
Max persons: 2 
Family Room Description, photos, price, amenities
- wardrobe/closet,
- safe deposit box,
- bedside socket,
- air conditioning,
- mosquito net,
- interconnecting rooms available,
- baby cot/crib,
- clothes rack,
- work desk,
- pool towels (in room),
- waste bin
- bathrobe,
- bathtub,
- shampoo,
- toilet paper,
- slippers,
- toilet,
- hairdryer,
- bathtub or shower,
- body soap,
- shower,
- private bathroom,
- complimentary toiletries,
- conditioner,
- shower cap
- television (tv),
- telephone,
- satellite tv channels,
- flat-screen tv
- tea and coffee making facilities,
- electric kettle,
- bottled water
- wake-up service,
- towels,
- bed linen
- terrace,
- view,
- courtyard view,
- garden view,
- balcony
- walk-in shower (no step),
- upper floors accessible by stairs only (to room)
- board games/puzzles (in room)
- smoke detector,
- carbon monoxide detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony. It is equipped with a TV, minibar and a private bathroom.
Room size:
Family Room - 54 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 4
Superior King Room Description, photos, price, amenities
- work desk,
- mosquito net,
- air conditioning,
- pool towels (in room),
- baby cot/crib,
- safe deposit box,
- clothes rack,
- waste bin,
- bedside socket,
- wardrobe/closet
- complimentary toiletries,
- toilet paper,
- bathtub or shower,
- bathtub,
- shower,
- shampoo,
- bathrobe,
- conditioner,
- toilet,
- body soap,
- private bathroom,
- shower cap,
- hairdryer
- telephone,
- flat-screen tv,
- television (tv),
- satellite tv channels
- bottled water,
- tea and coffee making facilities,
- electric kettle
- bed linen,
- wake-up service,
- towels
- balcony,
- terrace,
- view,
- courtyard view,
- garden view
- walk-in shower (no step),
- upper floors accessible by stairs only (to room)
- board games/puzzles (in room)
- smoke detector,
- carbon monoxide detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned room has a bed surrounded by a mosquito net, and offers views of the garden. It is equipped with a TV, minibar and a private bathroom.
Room size:
Superior King Room - 29 m2
Bedroom 1 – Single bed
Max persons: 2
Deluxe Queen Garden View Room Description, photos, price, amenities
- work desk,
- pool towels (in room),
- safe deposit box,
- waste bin,
- air conditioning,
- baby cot/crib,
- wardrobe/closet,
- bedside socket,
- clothes rack,
- mosquito net
- shower,
- bathtub or shower,
- complimentary toiletries,
- toilet,
- private bathroom,
- shampoo,
- conditioner,
- hairdryer,
- toilet paper,
- bathtub,
- bathrobe,
- shower cap,
- body soap
- television (tv),
- satellite tv channels,
- telephone,
- flat-screen tv
- electric kettle,
- tea and coffee making facilities,
- bottled water
- bed linen,
- towels,
- wake-up service
- balcony,
- courtyard view,
- view,
- garden view,
- terrace
- walk-in shower (no step),
- upper floors accessible by stairs only (to room)
- board games/puzzles (in room)
- smoke detector,
- carbon monoxide detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This room offers a balcony with a view. It is equipped with a TV, minibar and a private bathroom.
Room size:
Deluxe Queen Garden View Room - 20 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Superior King Room Description, photos, price, amenities
- clothes rack,
- baby cot/crib,
- bedside socket,
- air conditioning,
- mosquito net,
- pool towels (in room),
- wardrobe/closet,
- safe deposit box,
- waste bin,
- work desk
- toilet,
- complimentary toiletries,
- body soap,
- shampoo,
- shower cap,
- private bathroom,
- bathrobe,
- hairdryer,
- conditioner,
- bathtub or shower,
- shower,
- slippers,
- toilet paper,
- bathtub
- flat-screen tv,
- telephone,
- television (tv),
- satellite tv channels
- tea and coffee making facilities,
- electric kettle,
- bottled water
- bed linen,
- towels,
- wake-up service
- terrace,
- garden view,
- balcony,
- sea view,
- view
- upper floors accessible by stairs only (to room),
- walk-in shower (no step)
- board games/puzzles (in room)
- smoke detector,
- carbon monoxide detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony with a view of the Indian Ocean. It is equipped with a TV, minibar and a private bathroom.
Room size:
Superior King Room - 36 m2
Bedroom 1 – Single bed
Max persons: 2
Junior Suite Description, photos, price, amenities
- safe deposit box,
- waste bin,
- bedside socket,
- seating area,
- pool towels (in room),
- baby cot/crib,
- wardrobe/closet,
- air conditioning,
- mosquito net,
- sofa bed,
- sofa,
- work desk,
- clothes rack
- body soap,
- toilet,
- complimentary toiletries,
- private bathroom,
- shampoo,
- shower,
- bathtub,
- shower cap,
- slippers,
- toilet paper,
- bathrobe,
- hairdryer,
- conditioner,
- bathtub or shower
- television (tv),
- satellite tv channels,
- flat-screen tv,
- telephone
- bottled water,
- electric kettle,
- tea and coffee making facilities
- bed linen,
- wake-up service,
- towels
- view,
- terrace,
- balcony,
- garden view
- walk-in shower (no step),
- upper floors accessible by stairs only (to room)
- board games/puzzles (in room)
- carbon monoxide detector,
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit provides 1 bed.
Room size:
Junior Suite - 48 m2
Max persons: 2
Choose your ideal room at Serena Beach Resort & Spa
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Family Room
- Superior King Room
- Deluxe Queen Garden View Room
- Superior King Room
- Deluxe Twin Garden View Room
- Junior Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
access to tennis court, nearby golf course (within 3 km), fishing opportunities, billiards table, table tennis facilities, windsurfing nearby, darts board, bowling alley access, scuba diving, squash court access, snorkeling trips, on-site water sports, tennis gear, beach access, wildlife safari drives, guided walking tours, special themed dinners, bar happy hour, local culture tours or classes, on-site cooking classes, live music and performances, live sports broadcasts, aerobics sessions
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, barbecue facilities, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, outdoor swimming pool, year-round outdoor pool, prime beachfront location, sunbeds and beach chairs, shade umbrellas, full spa amenities, relaxing steam room, curated spa/wellness packages, fitness activities, guided yoga sessions, group fitness workouts, certified personal trainer, changing rooms for fitness/spa, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating
Family & entertainment
professional babysitting/childcare, outdoor children's play area, fun karaoke nights, dedicated entertainment team, scheduled evening entertainment, selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment, child safety gates provided
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
convenience store/minimarket on premises
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, individually controlled air conditioning, allocated smoking zone, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 11:00 hours
Children and extra bedsChildren from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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Frequently Asked Questions (FAQ)
- Deluxe Twin Garden View Room
- Family Room
- Superior King Room
- Deluxe Queen Garden View Room
- Junior Suite
